Email Us
- Customer Service: info@moptophair.com
- Salon and retail orders: orders@moptophair.com
- Want to become a MopTop Master Stylist?: info@moptophair.com
- Product Questions: info@moptophair.com
- Become a MopTop Product Salon: sales@moptophair.com
- Hair care Advise: info@moptophair.com
- Comments/Blog/Twitter/Facebook Responses: info@moptophair.com
- Before and After Pictures: info@moptophair.com
Snail Mail Us
MopTop, Inc
2600 E. Southlake Blvd.
Ste. 120-209
Southlake, TX 76092
Monday – Friday 9:00am – 5:00 pm
Locations: Click here to view MopTop Master & Product Salons
Call Us
817.488.5890
RETURN POLICY
Have a Return? Rely on our 100% Satisfaction Guarantee
You may return any item purchased from us for any reason within thirty (30) days of purchase. For online orders, the product ship date is the date of purchase. We do NOT accept returns for 32 ounce sizes, retail sizes only. Only one opened package of any product in a shipment is eligible for return. All others products must be in unopened and original condition to receive a full refund. Your refund will be processed based on your original form of payment. Opened or damaged items may only be eligible for partial refund or merchandise credit. You may mail the product and receipt to:
MopTop Hair
Attention: Returns Department
2600 E. Southlake Blvd.
Ste 120-209
Southlake, TX 76092
Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, include a copy of the receipt, pay for the cost of return shipping, and we must physically receive the return within the 30 day period. We reserve the right, at our sole discretion, to reject any return that does not comply with these requirements.
If you have any questions or require assistance, please contact our Customer Service Department at orders@moptophair.com.
For product returns on orders outside the mainland United States, please contact Customer Service for assistance.
Wholesale Information
If you are a stylist, salon owner, or wholesale dealer, and would like wholesale information, please email us at sales@moptophair.com.
